← Back to Allowist

Privacy Policy

Effective date: October 17, 2026

This policy explains what Default Deny LLC ("Allowist", "we", "us") collects when you use Allowist, why, how long we keep it, and the choices you have. It applies to the website, the dashboard, the agents, the Allow Link and Allow URL pages, and support.

1. What we collect

Account data. Your email address, the name you set in your profile, your organization's name, your role, sign-in method (password, Google, Microsoft or SAML), the time of your sign-ins, and the address they came from. If you sign in with Google or Microsoft we receive the identifier, email address, display name and profile picture those providers share; a name you set in Allowist is not overwritten by the provider's name.

Agent data. For each device running an agent: hostname, public IPv4 and IPv6 addresses, operating system, agent type and version, a stable device identifier (the Windows machine GUID, Linux machine-id or macOS platform UUID), the address the check-in actually came from, and the time of each check-in. Agents send nothing else: no files, usernames, browsing or traffic data.

List data. The addresses, hostnames and URLs on your lists, their labels and expiry, the sources you subscribe to, and your exclusions.

Allow Links and Allow URL. When someone uses an Allow Link or an Allow URL page, we record the address(es) added, the time, the email address the link was issued to (if any), and whether the address was verified by our probe.

Feed access. When a firewall fetches a list we record the fetching address, the format requested, the result and the client software identifier, so you can see which devices are polling your lists.

Audit log. Who did what and when inside your organization: list changes, agent events, sign-ins, settings changes, invitations and token use.

Billing. Subscriptions are processed by PayPal. We store your plan, subscription identifier and billing status; we never receive your card or bank details.

Support. Messages you send through the support form or by email, and the address they were sent from.

Website. Our website and dashboard use only essential cookies: a session cookie so you can stay signed in, and Cloudflare's security cookies. We do not use advertising or cross-site tracking cookies, and we do not sell data.

2. Why we use it

  • To run the service: receive check-ins, publish your lists, deliver Allow Links, send the emails you asked for (confirmation codes, invitations, alerts).
  • To secure it: detect misuse such as a stolen agent token, rate-limit abusive clients, keep the audit log, and investigate incidents.
  • To bill you and to answer support requests.
  • To meet legal obligations.
  • We rely on the performance of our contract with you for most of this, on our legitimate interest in keeping the service secure for the security measures, and on your consent where we ask for it (for example, product emails you can opt out of).

    3. Who we share it with

    We use a small number of providers to run Allowist, each only for the purpose named:

  • Akamai (Linode) — hosting in the United States, including the load balancers that receive agent check-ins.
  • Cloudflare — content delivery, DNS, DDoS protection and bot checks for the website and dashboard.
  • PayPal — payment processing.
  • Google and Microsoft — sign-in, only if you choose them.
  • Our transactional email provider — delivery of the emails the service sends.
  • CrowdStrike — endpoint detection and response on our own servers. This covers the security telemetry of our servers, not the contents of your lists.
  • We do not sell personal data and do not share it with advertisers. We disclose data to authorities only where the law requires it, and we will tell you unless we are prohibited from doing so.

    4. How we protect it

  • All traffic is encrypted in transit (TLS). Agent and firewall endpoints require HTTPS.
  • Stored secrets — agent tokens, API keys, OAuth secrets and similar — are encrypted at rest; passwords are hashed.
  • Multi-factor authentication is available to every account and required for Allowist administrators.
  • Access by our staff follows least privilege: production access is limited to named administrators, protected by MFA, and restricted to specific source addresses.
  • Every server runs endpoint detection and response (CrowdStrike Falcon), receives security updates promptly, and sits behind network firewalls that expose only the ports each server serves.
  • Agent check-ins arrive through load-balanced endpoints that let us replace or add servers without changing the addresses you configure.
  • Audit logs record administrative actions, and backups of the database are taken regularly.
  • No system is perfectly secure. If we learn of a breach affecting your data we will notify you without undue delay.

    5. How long we keep it

  • Account and organization data: for as long as the account exists. Deleting your organization moves its data to a holding area for 30 days, during which an administrator can ask us to restore it, and removes it afterwards.
  • Agent records and list entries: until you remove them or they expire under your TTL policies. Blocked-device records are kept until you unblock or delete the agent.
  • Feed access log: 30 days.
  • Audit log: 30 days on the Free plan; longer on paid plans, configurable on Business and above.
  • Email confirmation codes: 15 minutes.
  • Support messages: 2 years.
  • Billing records: as long as tax and accounting law requires.
  • 6. Your choices and rights

    You can view and change your profile and organization settings in the dashboard, export your organization's data and audit log on plans that include export, and delete your organization yourself. Depending on where you live you may also have the right to access, correct, delete, or receive a copy of your personal data, to object to or restrict certain processing, and to complain to a supervisory authority. To exercise these rights, use the Support page; we respond within 30 days.

    7. Where data is processed

    Allowist is operated from the United States and your data is stored there. If you use the service from elsewhere, you accept that your data is transferred to and processed in the United States.

    8. Children

    Allowist is a business service and is not directed at children under 16. We do not knowingly collect their data.

    9. Changes

    We may update this policy. Material changes are announced in the dashboard or by email at least 14 days before they take effect. The effective date at the top tells you when it was last changed.

    10. Contact

    Privacy questions or requests: the Support page at allowist.com/support.html, or write to Default Deny LLC, Portland, Oregon, USA.